Reporting to the Director of Events Management, the Sales Coordinator, Events Management is responsible for providing administrative support for the Events team.
Key Responsibilities
Assist in preparation of revenue reports and annual budget and business plan.
Assist with enquiry calls for prospect weddings/ corporate events.
Qualifies leads received for prospect weddings and corporate events and obtain the necessary information to formulate a proposal.
Handles telephone calls and accurately take messages, new enquiries, check availability for both function and guest rooms.
Ensures all incoming calls and email correspondences are forwarded to the respective Events team members upon receipt and assist with email proposal responses within 24 hours.
Check function and guestroom availability for site inspections.
Conduct site inspections in the absence of Event Managers.
Assists in preparation of events forecast to be communicated to relevant departments.
Assist in the preparation and distribution of Banquet Event Orders for upcoming events.
Key Requirements
Good service and interpersonal skills
Good presentation and communication skills (Written and Spoken English)
Proficient in Microsoft Office applications and HMS, Delphi
Self-starter
Good problem-solving skills
At least 1 year experience in a similar capacity
Minimum qualification of diploma in any discipline