EVENT SALES COORDINATOR

*This position operates on a 4 weekdays and 1 weekend day work schedule

SUMMARY

The Event Sales Coordinator manages day-to-day sales operations, processes sales orders, provides administrative support, and delivers exceptional customer service. This role requires strong organizational skills, attention to detail, and the ability to handle a high volume of inquiries.

RESPONSIBILITIES

• Responds to new enquiries (via email, phone, or other channels) within 24 business hours
• Follow up on unresponsive enquiries within 3 business days
• Drafting of event orders before handing over to the event sales team
• Ensure data accuracy in the sales report
• Assist in printing event collaterals (menus, name tents, signages etc …)
• Liaise with the Warehouse & Logistics team to ensure timely delivery of event equipment
• Maintain and update clientele base and records
• Act as a point of contact for customer feedback and ensure that it is cascaded to the event sales team
• Other ad-hoc duties/ projects assigned by superior or senior management.

REQUIREMENTS

• Diploma/Degree in any field
• Min. 1-2 years of relevant working experience as a Sales Administrator or Sales Support Agent
• Good command of written and spoken English
• Good understanding of the sales performance metrics
• Ability to perform under pressure and a tight timeline
• Proficient in Microsoft Office
• Excellent communication, interpersonal and time-management skills
• Good team player
• High level of efficiency, initiative, meticulous with an eye for details and multi-tasking ability
• High interest in event sales management