Event Management - Executive

Additional Information
Job Number: 24207251
Job Category: Sales & Marketing
Location: The Ritz-Carlton Millenia Singapore, Marina Bay, Singapore, Singapore, 39799
Schedule: Full Time
Located Remotely? N
Position Type: Non-Management

POSITION SUMMARY

Responsible for all aspects and functions of the Event Management Department; focus on Groups and Corporate Events, coordinate/manage all details with client requests from Sales Phase to Post Event Phase, maintain high standards of service; deliver products and services to meet or exceed the needs and expectations of the Ritz Carlton guests and employees. The position is responsible for meeting planner and employee satisfaction; and the financial performance of the department.

Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.