Customer Service Executive

Be among the first applicants.
INDIGO HOLDING PTE. LTD.
Singapore
SGD 60,000 - 80,000
Be among the first applicants.
5 days ago
Job description

Responsibilities:

· Deliver professional and high-quality service experience.

· Proactively identify customers’ needs and attend to their feedback and challenges in a professional manner.

· Drive efforts to improve operational processes and systems to increase customer satisfaction.

· Work closely with the Enrolment team and provide regular feedback and insights to increase enrolment and retain students.

· Conduct administrative and operational tasks.

· Ensure proper check-in management is practised at the centres.

· Assist with crowd management during peak periods.

· Perform any other duties and responsibilities as and when assigned by Management.

Requirements:

· At least 2 to 3 years of working experience in operations and customer service

· Excellent command of spoken and written English

· Good communication and interpersonal skills

· Highly motivated and positive-minded

· Able to work in a fast-paced environment

· Required to work on one weekend per week (either Sat or Sun)

· Prior experience in the private education industry would be an added advantage

Get a free, confidential resume review.
Select file or drag and drop it
Avatar
Free online coaching
Improve your chances of getting that interview invitation!
Be the first to explore new Customer Service Executive jobs in Singapore