Field Supervisor

metroConnections, Inc.
Singapore
SGD 20,000 - 60,000
Job description

Job Purpose

The incumbent works under the supervision of the Project Manager and in collaboration with the Early Childhood Development (ECD), Community Engagement (CE), and Mental Health Leads to design, implement, evaluate, and enforce a culturally and developmentally age-appropriate program for all children at an integrated playhouse site offering ECD, MH, and other services. S/he is also responsible for the overall day-to-day operation of the centre, implementing program policies and procedures, and ensuring that all regulations and requirements for licensing are met and maintained.

RESPONSIBILITIES

  • Demonstrates abilities to work effectively in a culturally diverse environment with excellent verbal and written skills in English and IsiZulu or a local language spoken within the community.
  • Maintains a strong working relationship with the project’s management, teaching teams, and staff.
  • Provides supervision and guidance to staff at the playhouse and conducts performance evaluations for all staff according to policies and procedures.
  • Ensures high-quality classroom standards including program assessment and monitoring of children’s progress.
  • Conducts regular team meetings, case reviews, and consultation meetings which include written agendas and meeting minutes.
  • Ensures playhouse learning, meeting, and counselling areas meet the standards of the project.
  • Acts as a team leader and develops team-thinking skills that include reflective thinking and critical evaluation to ensure compliance with all required ECD centre requirements, as well as construction and legislative requirements of the site.
  • Intervenes with suggestions and corrective measures when co-workers are displaying practices that are not adhering to policies and procedures.
  • Assists in monitoring all licensing requirements and recommends a plan of action to ensure requirements are met; consults with Leads to seek input prior to implementing recommended plans of action.
  • Coordinates field trips and special outings in consultation with the Project Manager and parents whose children attend the playhouse site.
  • Required to perform the responsibilities of a Head Teacher in the classroom when ECD Practitioners are not available, i.e., in instances of taking leave.
  • Ensures required paperwork and reports are submitted in a timely manner; reviews children’s files to make sure all required documents are updated and filed both in soft copy and electronic files, as well as for those availing MH services.
  • Develops, maintains, and reviews a daily system of communication to staff and parents to ensure clarity and consistency around playhouse practices.
  • Practices and ensures that food service guidelines, including nutritional components of meals served, meet the established written policy and procedures and are in line with the nutritional guideline policies.
  • Maintains centre inventory of supplies and teaching materials and ensures that all inventory items are replenished timely.
  • Monitors the centre's environment and proactively takes actions to ensure the centre is clean, presentable to clients, and meets required centre requirements.
  • Serves as a liaison between Leads and on-ground staff, facilitating functional reporting for ease of programmatic delivery.
  • Tracks and ensures recording of field vehicle logs, nutrition logs, and other equipment.
  • Performs other duties as assigned by the line manager.

Required Qualification

  • Bachelor's degree in Business Administration or related field.

Required Experience

  • 3 to 4 years work experience in a supervisory role.
  • Driver’s license preferred.

Required Skills

  • Maintains an awareness of the project’s mission and strives to promote the individual and social change goals it embodies.
  • Performs tasks and responsibilities in a complete and timely manner, complying with policies and standards and conforming to the scheduling requirements of the job.
  • Maintains a creative, team-building approach to job performance and seeks to bring a constructive, problem-solving orientation to all tasks.
  • Actively seeks opportunities to develop skills and creates opportunities to teach co-workers.
  • Exercises professional judgment and discretion at all times in keeping with the responsibilities carried personally and by the project for the care and welfare of the young children and families served.
  • Ability to work well with a diverse staff and excel in a multicultural environment.
  • Well-versed in using Microsoft packages such as Word, Excel, and PowerPoint.
  • Willing to travel to the project offices and other localities to attend meetings/trainings/workshops.
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