Senior HR Shared Services (9 months/FINANCIAL INSTITUTION) - up to $5500 #HAO

Senior HR Shared Services (9 months/FINANCIAL INSTITUTION) - up to $5500 #HAO

Salary: up to $5500

Duration: 9 months contract

Working Days & Hours: Mon-Fri Office Hours

Job Description:

HR Operations

• Serve as the primary contact for both internal and external inquiries directed to the HR Operations Team.
• Act as a subject matter expert on key HR Operations in-scope services, offering guidance in assigned area of responsibility.
• Monitor and respond to messages and instructions received in the HR services inbox, case management platform or through the HR self-service portal, and via other communication channels.
• Raise concerns or delays affecting the resolution of transactional activities while keeping stakeholders updated.
• Collaborate with other HR teams to support and improve service delivery.
• Contribute to special HR projects and initiatives as assigned.
• Administer the Electronic Signature Book assignment.
• Handle daily card transmission and the printing of staff cards.
• Ensure accuracy in documentation, data entry, and compliance with HR policies and procedures.
• Adhere to SLA's (Service Level Agreements) and KPI's (Key Performance Indicators).
• Adhoc tasks and reporting (leave cover, updating the HRSS dashboard, as assigned).

Compliance

• Handle claims for government-paid leave.
• Liaise with statutory agencies and governing bodies on the Government Surveys and Reporting.
• Respond to ex-employees Reference Check.
• Oversee the staff referral payout process.
• Manage Spot Award.
• Administer Long Service Awards by preparing a list of recipients annually to ensure timely distribution of the chosen awards and organizing the yearly award ceremony.
• Arrange temporary accommodation including invoicing.

Job Requirements: Min Degree in Human Resource / Business or similar with min 5 years of relevant HR Shared Services experience, preferably from financial institutions.

Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg

Contact: Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)