Learning and Development Executive

Pan Pacific Hotels Group is a young and dynamic company comprising three well-established and trusted brands; Pan Pacific, PARKROYAL COLLECTION and PARKROYAL. We have aggressive expansion plans and as such, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create Service Excellence Culture, Pan Pacific Hotels Group can offer you great opportunities as we continue to strengthen our global footprint.

Based at our Corporate Office in Singapore, we are looking for a passionate and energetic individual to join us as Learning and Development Executive.

Job Responsibilities

The primary role of the Learning & Development Executive contributes to the development of our people, through the delivery of learning programs and interventions. The role reports functionally to the Director, Learning & Development while supporting our Learning & Development Managers to drive L&D interventions across all PPHG globally.

He/She will be responsible for all administrative duties and the delivery of L&D activities as follows:

1. Manages the full spectrum of administration and logistics for external and internal L&D activities not limited to:
2. Coordinating training nominations and administering registrations.
3. Setting up of training venue, catering, sending information to participants, producing and distributing L&D collaterals, handling claims and invoices etc.
4. Maintaining the physical and digital L&D document and asset inventory.
5. Compiling post course evaluation reports to be shared with stakeholders concerned.
6. Updating learning records and producing monthly L&D related reports for Management.
7. Coordinate and deliver training such as orientation and service-related programs.
8. Maintaining the Learning Management System and other L&D technologies.
9. Educate stakeholders on L&D processes.
10. Provides inputs in the development of training & programs, processes, policies and learning technologies.
11. Handles the administration of traineeship when required.
12. Assists with the administration of talent development activities as and when required.
13. Coordinates with government bodies and properties on funding related activities and obtaining industry accreditations and accolades when required.
14. Undertakes any other related task/duty/assignment that may be assigned on an ad-hoc basis.
15. Any other duties of a comparable nature as may be required.

The Person

1. Minimum with 1-2 years of relevant L&D/Training experience preferably in the service industry.
2. Degree or Diploma in Hospitality Management or Business Administration.
3. A mature, self-driven individual with a passion for people development.
4. Possess positive attitude and the ability to work independently and in a team.
5. Attention to details on the deliverables and being meticulous.
6. Bilingual in English and Mandarin, as the role requires liaising, training with Chinese speaking associates and translation of materials from English to Mandarin.
7. Proficient in MS Office applications.
8. Passion and creativity to design L&D collaterals.
9. Experienced and confident in conducting stand-up training such as orientation and service-related topics.

Pan Pacific Hotels Group is an equal opportunity employer.

We regret that only shortlisted candidates will be notified.