Pool Attendant (Conrad Singapore Orchard)

Job Description - Pool Attendant (Conrad Singapore Orchard)

Job Number: HOT0AR3R

Work Locations

Conrad Singapore Orchard
1 Cuscaden Rd
Singapore 249715

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member.

A Pool Attendant with Conrad Hotels and Resorts builds relationships with guests who visit the wellness facilities, including the Gymnasium & Swimming Pool and offers proactive service and assistance to those individuals.

What will I be doing?

As a Pool Attendant, you will interact daily with guests who visit the wellness facilities and help proactively, and as requested by guests. Specifically, a Pool Attendant will complete the following tasks to the highest standards:

• Knowledgeable about the products and services offered in the Fitness Centre & Swimming Pool
• Handle issuance of towels, lockers management and minimize loss of items
• Solicit feedback from guests to share with Director of Guest Experience
• Ensure that Fitness Centre guests receive efficient, friendly, consistent, and personalized service
• Ensure the safety of Team Members and Fitness Centre guests
• Ensure cleanliness of the gymnasium, changing rooms and pool area
• Coordinate with the IRD team to provide assistance on agreed level of service at the pool
• Ensure that the pool is maintained to the highest standards
• Oversee the safety of swimmers and prevent injury by providing supervision
• Provide pool rescue in accordance with set emergency procedures
• Inform guests when necessary to abide by the rules and regulations of the pool
• Perform regular inspections of swimming pool and lifesaving equipment
• Familiar with swimming pool SOPs and adhere to requirements

What are we looking for?

A Pool Attendant serving Hilton Worldwide Brand hotels is always working on behalf of our Guests and with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Previous experience working at a similar setting
• Relevant, current, and valid qualifications
• Strong customer awareness and focus
• Excellent interpersonal skills and the ability to communicate with guests
• Eager to learn with the required product knowledge
• Able to multi-task and work independently & as a team
• Able to swim
• Possess valid Standard CPR and AED certification
• Possess valid Standard First Aid certification

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Our amazing Team Members are at the heart of it all!