Senior Manager / Associate Director, Project - Business Optimization

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Summary

The Senior Manager / Associate Director, Project - Business Optimization is responsible for leading cross-functional initiatives and overseeing projects aimed at improving efficiency, reducing costs, and enhancing processes. This role involves analyzing existing processes, identifying areas for improvement, and managing projects to implement scalable solutions aligned with organizational goals. The ideal candidate will combine strategic thinking with hands-on project management expertise to drive measurable results.

Job Responsibilities

Project Management

• Lead end-to-end project planning, execution, and delivery of business optimization initiatives.
• Define project scope, timelines, budgets, and success metrics.
• Coordinate cross-functional teams (operations, IT, finance, etc.) to ensure alignment and accountability.

Process Improvement

• Analyze workflows to identify inefficiencies, redundancies, and bottlenecks.
• Apply Lean Six Sigma, Agile, or other methodologies to redesign processes.
• Develop and implement tools/metrics to monitor process effectiveness.

Data Analysis & Decision Support

• Collect and analyze operational/financial data to identify optimization opportunities.
• Use statistical tools and dashboards to present insights to stakeholders.
• Model scenarios to forecast impacts of proposed changes.

Stakeholder Collaboration

• Partner with department heads to align projects with business objectives.
• Facilitate workshops to gather requirements and drive consensus.
• Communicate progress, risks, and outcomes to executives and teams.

Change Management

• Develop strategies to overcome resistance and ensure smooth adoption of new processes.
• Train teams on updated workflows and technologies.

Performance Monitoring

• Track KPIs (e.g., cost savings, cycle time, productivity) post-implementation.
• Conduct post-project reviews to identify lessons learned.

Risk Management

• Proactively identify risks and develop mitigation plans.

Compliance & Quality Assurance

• Ensure solutions adhere to regulatory and quality standards.

Job Requirements

Education & Certification

• Bachelor’s or Master’s degree in Business Administration, Operations Management, or related field.
• Advanced certification (e.g., PMP, Lean Six Sigma) preferred.

Experience

• 8+ years in project management, process improvement, or business analysis.
• Proven success in leading complex projects with measurable ROI.
• Proficiency in project management tools (e.g., MS Project, Jira) and data analysis software (Excel, Tableau).

Other Prerequisites

• Strong analytical, problem-solving, and facilitation skills.
• Excellent communication and stakeholder management abilities.
• Knowledge of ERP systems (e.g. Ariba) is a plus.
• Proficiency in project management tools and methodologies.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.