Application Engineer (PLC Programming & HMI)

In this position, the candidate will provide application support in the following areas:

1. Analyse and troubleshoot customers' issues via phone/email and site support
2. Understand and analyze customer requirements concerning product/solution capabilities and specifications
3. Collaborate with both sales departments and customers to identify technical requirements, develop solutions, and design & develop applications that effectively accomplish customers' needs and objectives
4. Plan, provide, and deliver training on existing and new products, applications, and competitive information for different stakeholders, which include customers, partners, salespeople, and engineers of both OMRON and Business partners
5. Develop, update, and disseminate technical guides & tips to increase the knowledge and skill level of the sales force via the company intranet and/or electronic newsletter
6. Evaluate newly released products and develop/modify new product training kits or training materials through coordination with Headquarters
7. Support sales reps with on-site demonstration and programming for customers as needed

Requirements:

1. Diploma/degree in Engineering discipline (Mechatronics/Electrical)
2. Preferably 2 years of working experience in a technical field
3. Strong technical knowledge in automation industry (PLC, HMI)
4. Excellent problem-solving skills with the ability to troubleshoot complex technical issues
5. Effective communication skills to interact with customers and internal teams
6. Highly adaptable and flexible to adapt to changing technologies and environments
7. Capable to collaborate closely with other functions
8. Willingness to travel to customer sites for on-site support, as required
9. Passion for automation, with creative and adaptive approaches
10. Possess a can-do attitude and work in a fast-paced environment