Education Specialist, Public Programmes (Temp)

Job Responsibilities

• Support the museum with daily operations including welcoming school and corporate groups and public visitors.
• Perform shift responsibilities, including weekends and public holidays, and be accountable to the Assistant Manager/Manager for the smooth running of the day-to-day shift operations.
• Work closely with the Programmes Team on delivering educational offers such as tours, workshops, online programmes, and events to schools and the public.
• Engage with the Museum's visitors in a positive and professional manner, inspiring and informing visitors of exhibitions and galleries within the Museum.
• Provide excellent customer service to school groups and public visitors.
• Project a professional impression of the Museum both verbally and in appearance.
• Be fully knowledgeable on all Standard Operating Procedures and all exhibitions relevant to the Museum.
• Liaise with the Assistant Manager/Manager on daily and weekly roster patterns, including weekends and public holidays.
• Assist with administrative processes, including updating websites and attending to enquiries.
• Take stock of all inventories needed to run and execute our educational programmes.
• Take on any other duties within the Museum as the business requires.

Job Requirements

Education & Certification

• Minimum Diploma in Tourism/Hospitality/Arts Management/Art Education or related field preferred.

Experience

• Minimum 1 year working experience in hospitality and tourism, education, or arts and culture industry.

Other Prerequisites

• Keen to work in the museum, arts, and culture industry, with a passion for learning and communicating the arts and sciences.
• Motivated and high energy, able to appreciate a dynamic, fast-paced environment.
• Able to use good judgment and discretion and maintain a calm demeanor in high volume or stressful situations.
• Enjoy working with children and people of all ages.
• Excellent guest relations and communication skills.
• Experience in presenting information to individuals or groups in a public/educational context.

Marina Bay Sands is committed to building a diverse, equitable, and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies, and procedures, including the rules of conduct and business ethics of the Company.