Talent & Culture Manager (Employee Relations)

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Talent & Culture Manager (Employee Relations)

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Oversee the administration and timely submission of the various claims for the employees' group medical insurance plans, and ensure that the insurance policies are renewed in a timely manner
• Oversee the administration and timely submission of all workmen’s injury compensation and insurance claims and ensuring that the insurance policy is renewed in a timely manner
• Ensure timely reimbursement of colleague medical and hospitalisation claims.
• Oversee the administration of the business travel insurance and ensure that the policy is renewed in a timely manner and colleagues are covered during the time of business related to travel.
• Oversee the administration and maintenance of up to date records of the flexi-benefit plans for all employees and ensure timely submissions for all claims.
• Oversee the administration of employee’s lockers and laundry entitlement for eligible employees
• Oversee the administration of employee’s morning and night transport arrangements and taxi claims
• Oversee the leave administration and time attendance process
• Manage enquiries pertaining to leave policies and eLeave
• Works closely with the leaders and the payroll department to ensure accurate and timely processing of payroll including compensation changes.
• Responsible for the administration of multiple bonus plans and the annual merit review process.
• To be knowledgeable and proficient in all matters relating to the Employee Benefits and Relations programmes and to be able to advise colleagues and Department
• Manage accordingly with all matters relating to employee plans
• To be the T&C representation in the various committees and ensure all duties required by the T&C representative is carried out accurately and in a timely manner (Eg. Heartist Committee, ROC (Tuckshop) Commitee, Workplace Health & Safety Committee)
• Oversee, plan, organise and coordinate sports, recreational and employee-related activities/ events and develop new activities/ programmes when necessary
• Prepare the annual budget related to employee benefits, relations and rewards & recognition programmes in conjunction with the Director, Talent & Culture and Assistant Director, Talent & Culture.
• Review all monthly T&C expenses and ensure timely and accurate submission of the monthly forecast and accruals.
• Provide advice to leaders on all employment issues in accordance to the statutory requirements.
• Act as Audit Compliance Officer to oversee and ensure that all checklists are carried out as per corporate standards (LQA, AllSafe, ADICT Audit and etc).
• Carry out any other duties as and when assigned by the Management of the Hotel

Qualifications:

• At least 5-8 years of related experience in the hospitality industry
• Positive attitude, mature, organised and meticulous
• Good team player who is able to work independently
• Able to work in a highly pressurising and fast paced environment,
• Able to meet tight deadlines
• People-oriented, presentable, well-groomed with leadership quality