Software Engineer II, Reliability & Support

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As a Software Engineer II at JPMorgan Chase within the Corporate & Investment Bank - Test Integration & Implementation (TII) Payments Technology Testing team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.

Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Supports application and infrastructure non production environments
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Contributes to software engineering communities of practice and events that explore new and emerging technologies
• Adds to team culture of diversity, equity, inclusion, and respect

• Bachelor degree in Computer Science, Engineering, Information Systems or related disciplines
• Minimum 2 years of experience in support function role
• Hands-on practical experience in system design, application development, testing, and operational stability
• Proficient in coding in one or more languages (java and/or python)
• Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud i.e. AWS
• Experience with ticketing systems, such as ServiceNow and Jira Service Desk
• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
• Overall knowledge of the Software Development Life Cycle
• Solid understanding of agile methodologies such as CI/CD, Application Resiliency, Security, and working knowledge on monitoring and logging tools like Grafana, Splunk, Dynatrace, Datadog, etc.
• Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

• Familiarity with modern front-end technologies
• Understanding of SRE and development knowledge on Python and Java
• Incident & Problem Management, Change Review and Approval Process