Assistant Manager/ Senior Executive, Community Care Implementation (Operations)

Company description:

The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services they need. We support stakeholders in their efforts to raise the quality of care, and also work with health and social care partners to provide services for the ageing population. Our work in the community brings care services and information closer to those in need. For more about us, please visit https://www.aic.sg.

As a programme manager in the Caregiving and Community Mental Health Division, you will work closely with our community mental health (CMH) service providers, eg social service agencies, to deliver CMH programmes under the Community Mental Health Master plan, namely CREST (Community outreach team) and COMIT (Community Intervention team). Nestled in the community, CREST and COMIT provide easy access to persons living with mental health issues and dementia to seek early treatment nearer to their homes. You are responsible for:

• Implementation of Community Mental Health programmes by providing support to the CMH service providers
• Communication and dissemination of service model, service requirements, and funding guidelines to the CMH service providers
• Successful onboarding of CMH providers onto service platforms and supporting/ensuring service delivery in close compliance to the prescribed care model.
• Monitoring and reviewing of CMH provider's performance in the provision of CMH programmes and services.
• Supporting the evaluation of the programme by working with the CMH service provider and ensuring accurate data inputs and timely submission of reports.
• Managing the implementation of CMH pilot programmes under CMH Masterplan.

Job Requirements :

• Degree in social services or healthcare-related discipline will be preferred.
• Minimum 2 years' experience, and preferably with experience in healthcare or community care sector
• Good communication and interpersonal skills. Experience with external stakeholder engagement will be preferred.
• Team player with a drive to succeed.
• Independent and can work under tight timelines.
• Passion for mental health and dementia related agenda.