Receptionist / Front Office Service Assistant

Responsibilities:

• Greet and direct visitors in a professional and friendly manner.
• Lead by example, staying visible at the front desk, promptly resolving inquiries and addressing service needs with professionalism.
• Support meetings in the office, including room reservations and any necessary assistance.
• Answer and direct phone calls to the appropriate recipients.
• Handle incoming and outgoing mail, packages, and deliveries.
• Maintain and organize office supplies and inventories.
• Assist in the organization of office events and activities, including festive lunches, corporate gifts, corporate swag ordering, etc.
• Coordinate with the building management, circulation, and third-party contractors/vendors for office maintenance.
• Manage seasonal parking and renewals.
• Provide office administrative support and coordinate office procedures.
• Perform any other duties as assigned by the HR Manager and Management.

Requirements:

• Minimum Qualification: Diploma or equivalent.
• Language Skills: Excellent written and spoken English.
• Skills: Problem-solving and time management. Proficient in Microsoft Office. Effective multitasking and prioritization. Strong customer service with a professional manner.
• Experience: At least 2 years in receptionist or admin roles. Experience in office management and event coordination.
• Attributes: Customer-oriented, ambitious, and self-motivated. Independent worker and team player. Flexible, patient, empathetic, and professional.