Provide operational and administrative support to ensure smooth day-to-day operations.
Process orders, ensuring accuracy in terms of product selection, pricing, and delivery schedules.
Coordinate and liaise with logistics and shipping companies to organize and schedule the shipment and delivery of orders, optimizing for cost and efficiency.
Handle order modifications, cancellations, and requests for returns or exchanges, ensuring compliance with company policies.
Generate and issue customer invoices and delivery orders accurately and in a timely manner.
Preparation and matching of purchase requests, purchase orders (PO), sales orders (SO), delivery orders (DO), and invoices.
Conduct inventory checks and counts for incoming and outgoing goods.
Perform physical stock takes when required.
Manage warehouse operations.
Collaborate with sales and finance teams to investigate and resolve pricing discrepancies or disputes, credit issues, or payment delays that may impact order processing.
Collaborate with other departments to address customers’ inquiries or concerns.
Generate and maintain detailed records of orders, invoices, and any customer communication for audit purposes.
Perform data management and documentation duties to ensure accuracy of records.
File documents and maintain filing systems, both physical and digital, to ensure all financial records are organized and easily retrievable.
Assist with accounts payable and receivable transactions, aging, and follow up on overdue accounts; communicate with customers and suppliers regarding outstanding balances or issues.
Prepare and perform local and overseas payments via telegraphic transfer, PayNow, etc.
Process incoming payments in compliance with financial policies and procedures.
Monitor and prepare cash flow analysis.
Contribute to process improvements and efficiency initiatives within the accounts receivable function.
Perform routine accounts receivable (AR), accounts payable (AP), and cashbook functions, including regular reconciliations of the accounts receivable ledger to ensure accuracy and completeness.
Perform monthly supplier statement of accounts reconciliation and liaise with suppliers for payment-related issues.
Assist in monthly accounts closing and preparation of schedules.
Follow established policies and procedures in daily work.
Department administration and ad-hoc duties assigned from time to time.
Qualifications & Experience:
Knowledge of computerized accounting.
Proficient in Microsoft Office.
Positive attitude, highly motivated, and attentive to detail.
Possess good interpersonal and communication skills.
Proactive and an excellent team player.
Minimum GCE ‘O’ level or relevant background in accounting and/or procurement.
Preferably a minimum of 1 year of relevant working experience.