System Analyst

Experience: 10+ Years

Role: System Analyst

Responsibilities:

1. System Analyst is responsible for leading a team of developers, managing the system development, implementation, and support of Cards related applications on the mainframe platform.
2. Responsible for understanding and contributing to the technical solution from design through to code level.
3. Work closely with business users in all change requests, analyze and review enhancements for compatibility, and adhere to operating guidelines.
4. Responsible for coming up with the solution and estimation for all business requirements and change requests.
5. Lead a project & change request team to implement solutions that meet business requirements and align with the organization's business objectives.
6. Work with vendors on estimations, high-level solutions, and end-to-end functional deliveries.
7. Hands-on manager to guide the development team on functional and technical issues.
8. Responsible for modifying existing programs when required.
9. Ensure project documentation is done up in accordance with bank standards.
10. Coordinate with internal teams and vendors to resolve application and system functional issues.
11. Ensure appropriate standards and procedures are adhered to during the development process to support quality deliverables.
12. Execute tasks related to project/change request/maintenance request.
13. Support SIT and UAT issues and queries.
14. Work with SA on the SIT and UAT defects to triage and resolve.
15. Work with business on the parameter setup and provide guidance.
16. Recommend and execute improvements to the process.
17. Partner with the testing team to review the test strategy and brief on business requirements.
18. Troubleshoot, debug, and provide production system support.

Requirements:

Technical Skills & Experience

The ideal candidate will be a dependable and result-oriented technology delivery manager who can comfortably work in a large development organization in a globally distributed, dynamic work environment that fosters diversity, teamwork, and collaboration. He/she should be passionate about technology and have a mindset to be technically hands-on if needed. Well-versed in the latest trends, especially around disruptive technology, and proven record in execution. The ability to work and thrive in a high-pressure environment is essential. This role will report to the Application Development Team Lead for the technical delivery of strategic projects. Candidates with large scale of Cards Re-platform migration from Vision+ to Cardlink will have an added advantage.

1. Bachelor's Degree in Computer Science, Engineering, or similar domain. Related professional/technical qualification will be advantageous although not mandatory.
2. More than 12 years’ delivery record in developing and delivering global/regional Cards solutions for a multi-national/regional company with annual budgetary responsibility.
3. Minimum of 7 years of technology experience with at least 5 years in a System Analyst capacity in the cards application domain on a mainframe platform.
4. Good functional knowledge of cards to design and develop effective/efficient solutions in meeting business requirements.
5. Good functional knowledge in cards loyalty and rewards and cards issuing functions.
6. Experience with large scale Cards migration on Cardlink or cryptography will be advantageous.
7. Proven experience to project manage a team of developers and vendors in ensuring timely delivery of system enhancements of varying scales.
8. Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project.
9. Concise understanding of the system development life cycle.
10. Effective people leader with good interpersonal skills.
11. Excellent communication skills.
12. Strong problem-solving skills.
13. Ability to multi-task and perform well under pressure.

Education

Degree in Computer Science or related discipline.

Primary Contacts:

1. Group Function Users (Cards)
2. Technology & Operations Partners
3. Other Technology and Infrastructure Teams within Bank
4. Product Vendors
5. Development Team