Business Analyst Lead - DSC/MC

Responsibilities:

Leadership & Strategy

• Lead and mentor a team of Business Analysts, ensuring best practices in business analysis and requirement gathering.

• Define and standardize BA processes, tools, and documentation to improve efficiency.

• Work closely with stakeholders to align business needs with technology solutions.

Requirement Gathering & Analysis

• Engage with business stakeholders to understand pain points, opportunities, and objectives.

• Translate business requirements into clear and concise functional and technical specifications.

• Conduct gap analysis and recommend improvements to business processes and systems.

• Collaborate with Product Owners, Developers, and QA teams to ensure requirements are well understood and implemented correctly.

Project Execution & Stakeholder Management

• Act as the bridge between business teams and technical teams, ensuring effective communication and alignment.

• Support Agile/Scrum teams by refining user stories, prioritizing backlogs, and participating in sprint planning.

• Assist in change management, ensuring smooth adoption of new processes and systems.

• Create process flows, wireframes, mockups, and other visual representations to enhance understanding.

Data & Reporting

• Define and track key performance indicators (KPIs) to measure business and project success.

• Leverage data analytics tools to provide insights and drive business decisions.

• Prepare reports and dashboards for leadership to support decision-making.

Requirements:

• Experience: 6+ years of experience in Business Analysis, with at least 2 years in a lead or senior role.

• Strong knowledge of business analysis tools (JIRA, Confluence, Visio etc.).

• Experience with Agile methodologies and working in Scrum teams.

• Understanding of SQL and data analytics tools is a plus.

• Excellent communication, negotiation, and stakeholder management skills.

• Strong problem-solving and analytical thinking.

• Ability to lead and mentor junior BAs.

• Experience in delivering government related projects