Laboratory Information Systems Officer (LISO) (ID: 669484)

MAJOR DUTIES & RESPONSIBILITIES

• Have a good operating knowledge of laboratory information system, equipment software, and other software used in laboratory.
• Optimise information systems to support laboratory team to meet performance indicators.
• Assist in the implementation and maintenance of the laboratory information system (LIS), including test reconciliation from various interfaces.
• Provide support to all laboratory sections to meet the expected turn-around-time including technical help during IT breakdown and downtime.
• Ensure that personnel comply with policies, work instructions and guidelines, and work with Head of Clinical Laboratory and reporting officers on disciplinary measures.
• Ensure that all incidents regarding IT system are reported, assist in investigation of incidents, and implement corrective and preventive actions.
• Maintain laboratory intranet website, dashboard, and in-house development software or applications in good working condition.
• Provide training, competency assessment, and supervision of medical laboratory technologists and medical officers (where applicable).
• Write and review documents, including policies, work instructions, bench guides and forms.
• Identify and trouble-shoot major issues, and make decisions on whether escalation to Head of Clinical Laboratory and Head of Service is required.

JOB REQUIREMENTS

• Diploma with relevant experience and competency
• Minimum of four years of working in a clinical laboratory, including leadership or supervisory positions
• Experience in healthcare setting certified by recognised accreditation body
• Experience in training and assessment of personnel
• Familiar with SQL scripting, data extraction with Oracle database
• Experience in writing and implementing policies and work instructions
• Experience in Ministry of Health licensing, and CAP, ISO or JCI accreditation processes
• ASCPi certificate is preferred