KYC Expert, Transfer Agency and Investor Services (ID:4864)

KYC Expert, Transfer Agency and Investor Services (ID:4864)

Award winning multi-universal European Bank

Description

KYC Expert, Associate/AVP in Singapore Investor Services Department is to be an expert in Singapore AML/KYC with a focus on working cohesively with the Hong Kong Investor Services KYC team to provide high quality client service.

Responsibilities

1. Operate as an integral part of the KYC Investor Services team across multiple locations and partner with other Investor Services Team members (Client Account Managers and Trade Processing teams) as well as with the client/investor and CSM/RM as needed.
2. Firm knowledge of current AML/KYC and FATCA/CRS concepts, regulations and procedures to ensure accurate and timely processing.
3. Provide suggestions for efficiencies, process improvements and support to the Head of the KYC team and the Investor Services Department Head.
4. Address client and investor issues and concerns, day-to-day KYC onboarding, revisits, remediation, static data updates, and reporting to clients and MLRO for periodic reporting and Client DDQ reviews.
5. Contribute to ad hoc projects for specific clients or internal team strategic initiatives such as process improvement, system upgrades, and enhancements.
6. Act as a professional partner with clients, investors, and all internal stakeholders.

Requirements

1. Working knowledge of AML/KYC, FATCA and CRS in Singapore, Cayman Islands (other jurisdictions are a plus).
2. Approachable, positive working attitude and mindset.
3. Proactive and accountable, aiming to always exceed expectations.
4. Team-oriented and collaborative individual who takes initiative and ownership of assigned responsibilities.
5. Detail-oriented, able to accurately process high volumes of activity.
6. Ability to work under pressure with strong problem-solving skills.
7. Written and spoken knowledge of Mandarin is an advantage to deal with some key clients.