Senior Business Analyst Operation Risk & Control

Senior Business Analyst Operation Risk & Control

Job Description:

The Technology Operational Risk Grp Manager is accountable for management of complex, critical, and large professional disciplinary areas. This role leads and directs a team of professionals and requires a comprehensive understanding of multiple areas within a function and how they interact to achieve the objectives of the function. A strong commercial awareness is necessary. This position is generally accountable for the delivery of a full range of services to one or more businesses/geographic regions. Excellent communication skills are required to negotiate internally, often at a senior level, with some external communication being necessary. The role is accountable for the end results of an area and exercises control over resources, policy formulation, and planning. It primarily affects a sub-function and involves short- to medium-term planning of actions and resources for the area. Full management responsibility includes management of people, budget, and planning, including performance evaluation, compensation, hiring, disciplinary actions, terminations, and budget approval.

Responsibilities:

1. Establish and oversee the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
2. Independently assess risks and drive actions to address the root causes that lead to operational risk losses by challenging both historical and proposed practices.
3. Provide governance and oversight, including technology operational risk and cyber risk.
4. Serve as an oversight function working with the In-Business OR and Independent Risk Teams.
5. Drive Operation Risk Anticipation, Mitigation, and Loss Recovery (and respective Recovery Plans).
6. Ensure Operation Risk Policy implementation and exception approvals.
7. Inform Operational Risk Council on Sub-Segment Level OR related matters.
8. Attend In Business Risk Committees.
9. Lead the annual Key Risk Indicator (KRI) reviews.
10. Monitor KRCIs triggers and thresholds and the analysis by the Business.
11. Liaise with Business ORM on breaches and action steps to correct breaches.
12. Communicate and escalate breaches in KRCIs at the Segment Level.
13. Work on T-10 (deep dive root cause analysis) with support from In-Business ORM and drive corrective actions.
14. Export best practices and common risk, controls, and corrective actions through Framework Papers.
15. Ensure that wide KORs and KRCIs are communicated and understood by Businesses.
16. Assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding its clients and assets, while driving compliance with applicable laws, rules, and regulations.
17. Apply sound ethical judgment regarding personal behavior, conduct, and business practices, and escalate, manage, and report control issues with transparency.
18. Effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

1. 10+ years of significant relevant experience in Operational Risk, Technology Risk, IT Audit, Operational Control, Information Security, or a related field (financial services industry experience preferred).
2. Established understanding of software design, application development, distributed systems, SDLC, and/or technology operations (hands-on experience preferred).
3. Project management experience demonstrating strong analytical skills and the ability to solve complex problems in new and varied environments, processes, and technologies.
4. Compliance experience is helpful.
5. Understanding of financial regulation, operational management, vendor management, and RCSA or related control processes across a global environment is helpful.
6. Demonstrable ability to analyze and monitor risk control issues through to resolution.
7. Excellent written and verbal communication skills.
8. Strong influencing/negotiating skills with attention to detail.

Education:

Bachelors/University degree, master's degree preferred.