Assistant Care Coordinator_Dept of Medicine (Contract)

Reporting to the Principal Investigator for the Project, you will be in the role to assist in the coordination for patients, who meet the criteria for screening, to be assigned a slot for Foot and Retina screening.

Job Responsibilities

1. Work closely with the DM Complication Screening Nurses and doctors to set criteria of patients to be screened.
2. Identify a list of eligible DM patients and a list of screened patients.
3. Schedule bookings systematically.
4. Understand the current workflow from various medicine specialties in the referral of patients for screening, and discuss and set up workflow with internal stakeholders to close the gaps on foot and eye screenings that are done elsewhere.
5. Ensure daily patient statistics and daily patient lists are well corroborated on the computer.
6. Handle enquiries, answer phone calls, record, and convey messages independently.

Requirements

1. Diploma in Biomedical Sciences, or a related field, or State-Registered Nurse with diploma.
2. Ability to multi-task and work under tight timelines.
3. Computer skills in Word and Excel.
4. Service-oriented and customer-focused.
5. Team player.
6. Able to work independently when required.
7. Excellent communication, problem solving, presentation, negotiation, and interpersonal skills.