Key Account Manager-Home & Living / Sports & Outdoors - Singapore

Location: Singapore

Department: Commercial

Job Description

We are looking to hire entrepreneurial and aspiring Account Managers to join our Category Management teams in Lazada Singapore. In this role, you will be mentored by a senior member of our Category Management team to drive category growth by employing analytical and eCommerce merchandising methodologies. You will be equipped with the skill sets needed in a customized and structured program to bring you up to speed in learning about the business and building relationships with our brands and sellers. You will also work with data that helps us to drive strategic business decisions.

• Responsible for key client relationship management on the Lazada platform, establishing and maintaining long-term and stable partnerships.
• Develop and execute effective sales strategies to achieve sales targets and grow key client business.
• Deeply understand client needs and provide customized solutions to enhance customer satisfaction and loyalty.
• Collaborate with cross-functional teams to ensure efficient order execution, customer service, and issue resolution.
• Regularly analyze sales data, assess market trends, and provide data-driven insights for business decision-making.

Job Requirements

• Bachelor's degree in Marketing, Business, or related fields.
• Advanced proficiency in Excel (especially Pivot Table & vLookup) is required.
• Experience in B2B sales or client management in e-commerce or General Merchandise (Home & Living, Sports & Outdoor) category is highly preferred.
• Fresh graduates with relevant internship experience in e-commerce and/or General Merchandise (Home & Living, Sports & Outdoor) category are highly encouraged to apply.
• Outstanding communication and negotiation skills, capable of influencing and persuading key decision-makers.
• Proven problem-solving skills, able to work under pressure with strong organizational and priority management abilities.
• Familiarity with the e-commerce market, in-depth understanding of the Lazada platform, and a good sense of market insights.