SALES ENGINEER, AGV

XSQUARE Technologies is a leading innovator in the field of warehouse automation, specializing in autonomous forklifts and advanced warehouse control systems. We cater to a diverse range of customers, including multinational corporations (MNCs) and large small to medium-sized enterprises (SMEs). We are seeking an experienced and dedicated Sales Engineer to join our team.

As a Sales Engineer, you will play a critical role in the sales cycle, assisting our dynamic sales team and interacting directly with our clients.

Sales Strategy

Develop sales growth plan within your designated accounts and/or explore into new customer base, identify new customers which include the market analysis, target setting.

Provide sales updates and forecast, highlighting performance, challenges, opportunities and critical plan activities with accounts to management

Work closely with business development & marketing on industry insights, competitor insights, and territorial insights

Stay informed about industry trends, competitor products, and market developments to identify new business opportunities and maintain a competitive edge.

Attuned to industrial automation especially in manufacturing, intralogistics, and warehouse domain knowledge

Account Management

Establish and nurture long-term relationships with clients, understanding their needs and providing tailored AGV solutions.

Identify the stakeholders and building strong relationship with critical stakeholders

Plan engagement activities with customers to navigate into customer long term investment plan

Conduct product/solution/architecture presentation and demonstrations to customers to increase IHS (in-house-share)

Maintain strong relationship with customers

Strategic thinking in navigating thru customer complex organization to achieve results

Deal Closure & Customer Satisfaction

Converting leads to opportunity thru leads qualification

Maintain healthy sales pipeline to meet sales target

Collaborate with engineering, technical team to work out technical proposal

Lead in presentation of business proposal, while support technical team on technical proposal development

Lead in negotiation with customer and close deals

Collaborate with after sales to ensure high customer satisfaction, including driving high service level

Qualification, Required Experience, Competencies and Skills

• Bachelor’s or Diploma with experience in a technical field (including EE, ME, CS, Robotics)
• Proven experience in a sales/pre-sales engineering role, ideally within the warehouse automation industry
• Understanding of warehouse operations, warehouse control systems and autonomous machinery
• Strong technical presentation and communication skills, able to explain complex concepts in a clear and understandable manner
• Ability to work well in a team-oriented environment, providing support and knowledge to sales colleagues
• Willingness to travel within the APAC region