General Manager

Responsibilities:

1. Develop comprehensive annual business plans, budgets, and work plans for regional restaurants, aligned with overarching business goals.
2. Break down annual targets into monthly plans for effective monitoring and execution.
3. Track and analyze the performance against budgeted targets for each restaurant in the region.
4. Compile insights and lessons learned to inform the next budget cycle and improve financial forecasting.
5. Monitor the utilization of budgets to ensure regional goals are met.
6. Oversee staffing levels and ensure timely adjustments based on operational needs and talent development plans.
7. Implement regional talent development plans, assessing personnel needs, current staffing, and reserve talent.
8. Adjust staffing and rectify personnel issues as needed to ensure optimal performance across all locations.
9. Gather and analyze market trends, customer feedback, and competitor activities within the regional business district.
10. Ensure that marketing strategies and store operations are both relevant and effective based on these insights.
11. Use monthly profit management reports to control standard food costs, labor costs, utility expenses, and repair/maintenance costs.
12. Identify opportunities to enhance profitability across the region.
13. Conduct regular performance appraisals for regional stores to continuously enhance employee capabilities and operational efficiency.
14. Lead the promotion and sales efforts, particularly focusing on market-specific sales initiatives such as stored-value card promotions.

Requirements:

1. Minimum Degree in Business Management or equivalent
2. Minimum of 5 years of experience in a regional operations management role, with a strong background in the chain restaurant or hospitality industry.
3. Demonstrated integrity, and a meticulous approach to work.
4. Excellent verbal and written communication skills, with the ability to convey ideas clearly and effectively. Strong interpersonal skills to foster teamwork and collaboration across various departments.
5. Proven ability to work collaboratively in team environments with strong leadership qualities, driving both individual and team performance.
6. Strong conceptual understanding of data analysis, with proficiency in using various restaurant management systems and tools to drive performance improvements and strategic decision-making.
7. Ability to quickly adapt to new challenges and environments, with a continuous learning mindset to stay updated with industry trends and operational best practices.
8. Must be able to read and write in Mandarin (need to communicate with Mandarin speaking counterparts and clients).

Job ID: QWRRR6X9

Please submit your updated resume in Word format by using the Apply Now Button.

We regret that only shortlisted candidates will be notified.

Email resume to reeve.lim@peopleprofilers.com