WTT Event Services Coordinator

ABOUT WORLD TABLE TENNIS

The creation of World Table Tennis (WTT) is set to revolutionise the way table tennis is viewed and commercialised across the globe. With significant external investment and commitment to long term partnership, WTT is much more than a vehicle to house current rights. As the dedicated commercial rights entity, for the International Table Tennis Federation (ITTF), WTT has the ambition and ability to create new assets and events, capitalising on the unrivalled potential of the sport. The clear aim is to build WTT into a revenue generation powerhouse, ploughing profits back into Table Tennis to continually develop and transform the sport. With 300 million players and over 500 million fans, the potential of the sport of table tennis is waiting to be unleashed.

WTT EVENT SERVICES COORDINATOR

World Table Tennis (WTT) is a commercial entity created by the ITTF to grow the professionalisation of table tennis by running ITTF’s commercial and events business. Taking a new, innovative and entrepreneurial approach to how table tennis should manage its competition platform and positioning, WTT has been tasked with re-imagining a new professional event structure, re-energising the entertainment and fan experience, and re-defining the new era.

WTT is seeking a detailed individual who is meticulous and will be responsible for coordination of event services at WTT events. This role provides a great opportunity for a young professional looking to establish a career working in sport.

RESPONSIBILITIES:

• Coordinate accommodation and travel data for all WTT Event participants from the Online Entry System (OES) generating relevant reports for communication to stakeholders
• Maintain and communicate up-to-date records of participants’ arrivals, departures and accommodation details tracking all relevant information
• Review and finalise accurate post-event data reports to the Event Organizer (EO) and relevant WTT departments
• Verify post-event prize money workbooks in cooperation with the WTT Finance Department
• Manage and monitor key email inboxes, with timely responses, provided for enquiries and follow-up with the relevant stakeholders as required
• Identify and review the processes and procedures for feedback and improvements including the OES
• Travel to Events as required to provide event operations and experience, event services, and/or player relations tasks
• Liaise with Event Organizers and/or other stakeholders (players, member associations, coaches) regarding Event hospitality.
• The Event Services Coordinator will also assist the Events Team, as required, with the below tasks:

1. Support the production and communication of Entry Lists for all WTT Series & Feeder Events.
2. Coordination of Player Entries, Withdrawals, Host Wildcards and WTT Nominations through the OES.
3. Coordination of Players’ fines in cooperation with the WTT Finance Department.
4. Creation of WTT Series & Feeder Series events in the Admin Portal.
5. Update WTT documents, procedures and processes in relation to Event Services.
6. Coordinate and prepare relevant event specific documents
7. Assist with data processing.
8. Coordinate research and reports for projects related to Event Services.
9. Working cross-functionally with other WTT Departments providing operations or administrative support at WTT Events.
10. Work closely and report to the Event Services Senior Manager and supervised by the Event Services Manager.
11. Assist the WTT Events executive team (Chief Events Officer, Event Series Director, Event & Experience Director, Head of Player Relations) as required.

REQUIREMENTS:

Essential:

• Diploma or degree in Sport, Information Technology or Administrative Services desirable. One (1) year relevant experience will be considered a plus.
• Proficient with Microsoft Office.
• Strong IT literacy and business acumen.
• Excellent written and verbal communication skills.
• High accuracy, attention to detail and ability to prioritize tasks.
• Ability to work collaboratively across the Events team and with external stakeholders.
• Ability to work under pressure and tight timelines.
• Proactive and keen to learn.
• Varied work hours may apply when required, dependent on the Event needs.

Desirable:

• Passion for sport and business.
• Ability to work in multiple languages, with English required and a preference in Southeast Asian Languages.

HOW TO APPLY

Submit CV and cover letter to careers@worldtabletennis.com with the email subject titled “WTT Event Services Coordinator”.

Due to the high number of candidate applications expected, only those who are shortlisted will be contacted.