Our Client - Leading healthcare groups in Singapore, offering excellent patient care services. Provide a comprehensive range of medical services. They strive to serve the healthcare needs of residents by providing affordable and high-quality medical care.
Your Responsibilities
- Direct and manage a group of frontline staff to ensure smooth workflow and compliance with policies.
- Manage daily frontline operations to ensure good and timely delivery of services to patients, staff, and internal customers.
- Study, plan, coordinate, and organize the registration, appointments, cashiering and imaging activities of the department.
- Establish, implement, and maintain appropriate policies, procedures, and internal control for all specific activities in the department.
- Review and update policies and procedures, recommend and develop new procedures when necessary to ensure continuity in service improvements.
- Plan and prepare budgets that are consistent with formulated plans and strategies of the department & hospital.
- Assist the senior manager in formulating plans and strategies to steer the department towards better and improved services and at the same time keep up-to-date with rapid technology advancement and external competition.
- Monitor patient feedback & implement interventions to enhance patient service delivery.
- Provide coaching for staff in customer management.
The Successful Applicant
You will be a self-driven and motivated employee with good knowledge and concepts in communications. In addition, you will possess:
- Degree in Business Administration/Marketing/Mass Communications or any equivalent.
- Strong interpersonal and communication skills.
- Meticulous with good analytical and project management skills.
- Experience as a team leader.
What is in for you
- Attractive remuneration package.
- AWS + VB & PB (3 months or more).
- AL + Family Care Leave etc.
- Massive opportunity & spacious room for career growth.
Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.
** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**
JOBSTUDIO PTE LTD
EA License No: 10C4754
EA Personnel: Chew Hui Sin
EA Personnel Reg No: R1658137