Senior CPaaS Program Manager (Networks) - 1 Year Contract

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

Singtel Networks, the most established telecommunications infrastructure provider in Singapore, is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, and Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV, and Telephony) for our customers. We are committed to celebrating inclusion and diversity and are strong believers in upskilling and nurturing all individuals. Come join us today as we build Singtel’s Networks of tomorrow and empower every generation to live, work, and play in new ways!

Make an Impact by:

• SPOC for Group Networks to manage and coordinate projects within network domains to support Group Enterprise (GE) CPaaS platform.
• Engagement with Business Products (primarily GE) for use-case, fronting Networks Core, VASes & Digital Platform systems.
• Formulate, organize, coordinate, and monitor across interconnected projects.
• Develop and control deadlines, project milestones, and activities.
• Resolve / Escalate to address projects’ issues that affect the program deliverables.
• Support in use-case solutioning between GE and Networks teams and Vendors, with support from respective Network domain Planners.
• Manage and track implementation milestones and progress for systems within Networks to support CPaaS.
• Regular updates to Management on project status.
• Carry out any other duties as assigned by supervisors.

Skills for Success:

• Degree in Engineering majoring in Computer Science, IP networking, or telecommunications/mobile communications.
• ~10 years of relevant working experience in computer networking or the telecommunications industry, especially in the role of program coordinator/manager. Preference will be given to candidates with project management certifications such as CAPM, PMP, CITPM.
• Strong knowledge and understanding of project/program management techniques and methods.
• Outstanding leadership, organizational, and problem-solving skills.
• Good working knowledge of telecommunications technologies, including 4G, 5G, and NFVI. Knowledge of emerging technologies such as Open Gateway APIs, NaaS, and associations such as TM Forum, GSMA, etc., is an advantage.
• Good working technical knowledge of computer networking, including knowledge of hardware, protocols, and internet standards.
• Good understanding of legal contracts.
• Good financial knowledge of project procurement, including capital and operational expenditures.

Rewards that Go Beyond

• Hybrid work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

Hiring Manager: Ong Kah Teng

Talent Acquisition Manager: Kimberley Tan