MANAGER

This is an IT support group
Singapore
SGD 60,000 - 80,000
Job description

Responsibilities:

  1. Ensuring company policies are followed.
  2. Optimizing profits by controlling costs.
  3. Hiring, training and developing new employees.
  4. Resolving customer issues to their overall satisfaction.
  5. Maintaining an overall management style that follows company best practices.
  6. Providing leadership and direction to all employees.
  7. Preparing and presenting employee reviews.
  8. Assisting customers whenever necessary.
  9. Organizing employee schedule.
  10. Ensuring that health, safety, and security rules are followed.
  11. Taking disciplinary action when necessary.
  12. Ensuring a consistent standard of customer service.
  13. Motivating employees and ensuring a focus on the mission.
  14. Completing tasks assigned by the general manager accurately and efficiently.

Requirements:

  1. High school or equivalent education level.
  2. Stable work history.
  3. Must be self-motivated and possess the desire for self-development.
  4. Have the ability to work autonomously when required.
  5. Be a team player.
  6. Be dedicated to customer satisfaction and a great customer experience.
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