Human Resource Manager

Job Scope:

1. HR Strategy & Leadership:

• Lead and develop the HR strategy with the company’s goals and objectives.
• Partner with senior leadership to drive workforce planning, talent management, and organizational development initiatives.
• Oversee the recruitment, training, and retention strategies for a diverse workforce across multiple countries.

2. Employee Relations & Engagement:

• Foster a positive and inclusive organizational culture, ensuring employee engagement and retention across all offices.
• Implement programs to enhance employee satisfaction and manage performance effectively.
• Serve as the primary point of contact for employee relations, resolving complex HR issues and mediating disputes when necessary.

3. Compensation & Benefits:

• Oversee the design and administration of compensation and benefits packages across the region, ensuring competitiveness and alignment with local market trends.
• Manage regional payroll, bonus, and reward systems to ensure compliance and employee satisfaction.

4. Compliance & Legal:

• Ensure the company complies with all local labour/employment laws, regulations, and industry standards in each operating country and alignment to direction and policies by HQ.
• Manage all HR-related legal and regulatory issues, including contracts, disputes, and statutory requirements.
• Stay updated with changing laws and policies, advising the organisation on necessary adjustments.

5. Administration & Operations:

• Oversee administrative operations, ensuring smooth day-to-day functioning of the regional offices.
• Manage office facilities, resources, and overall workplace environment to maintain operational efficiency.
• Coordinate across departments to streamline administrative processes and improve cross-functional collaboration.

6. Team Management & Development:

• Lead and mentor the regional HR and administrative team, setting clear goals, and fostering a collaborative and high-performance culture.
• Support team members in their professional development, ensuring effective delegation and career growth.

7. Regional Reporting & Metrics:

• Provide regular HR reports and insights to senior management and HQ, tracking key performance metrics and KPIs.
• Evaluate the effectiveness of HR initiatives and programs, recommending adjustments to improve outcomes.

8. HR Systems:

• Administer and maintain HR systems, ensuring proper configuration and functionality for HR, payroll, benefits, recruiting, and performance management.
• Oversee and ensure the accuracy, integrity, and confidentiality of HR data within HRMS, including employee records, compensation, performance data, and benefits.
• Identify opportunities to streamline HR processes through automation and system enhancements, contributing to increased efficiency in HR operations.

9. Workplace Safety & Health:

• Develop, implement, and update health and safety policies and procedures in line with local regulations and industry standards.
• Ensure that necessary safety equipment (e.g., fire extinguishers, first-aid kits, PPE) is available, well-maintained, and properly used by staff.
• Identify trends and areas for improvement in workplace health and safety. Recommend and implement strategies to improve safety standards.

Requirements:

• A successfully completed relevant degree (Human Resources, Business Administration).
• Professional experience in a similar position.
• Strong knowledge of SEA employment laws and regulations, especially in the medical industry, Malaysia payroll and Malaysia law.
• Ensure all company HR policies are applied consistently.
• Maintain company organization charts and employee directory.
• Partner with management to ensure strategic HR goals are aligned with business initiatives.
• Business management thinking, market knowledge.
• Good in execution, results-oriented, driven, resourceful, and have a change mindset.
• Good critical thinking and analytical skills (Excel, analysis skills).
• Strong analytical and problem-solving skills, with the ability to navigate complex HR challenges and provide data-driven solutions.
• Proven at least 5 to 10 years of working experience in HR management, preferably within the recruitment or professional services industry.
• Strong knowledge of labor laws, HR best practices, and compliance.
• Excellent communication, interpersonal, and leadership skills.
• Ability to handle confidential information with discretion.
• Proficiency in HR software and Microsoft Office Suite.