Contract Customer Relationship Executive (Call Agent)

Responsibilities

1. Handle enquiries regarding full suite of products including personal and corporate accounts, loans, deposits, and cards.
2. Troubleshoot issues and address customers' concerns promptly.
3. Provide product/service information when necessary.

Requirements

1. Able to multitask and work in a fast-paced environment.
2. Possess relevant experience in a call centre environment.
3. Must be able to commit to shift hours.
4. Good verbal and written communication skills.

Note: Only shortlisted candidates will be notified.