Application Engineer

InsiderSecurity; Singapore; On-site; SGD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company where you can be the technical expert on cybersecurity solutions. This role offers the opportunity to support users in achieving robust cybersecurity, advise on deployment best practices, and work closely with product engineering teams. You'll gain valuable experience in the cybersecurity industry while helping organizations secure their systems. With a competitive salary and generous annual leave, this position is perfect for those looking to make a meaningful impact in a collaborative environment. If you have a passion for technology and customer success, this is the role for you!

Benefits

18 days of annual leave

Annual flexible benefit

Meaningful work in cybersecurity

Valuable experience in the industry

Qualifications

• Bachelor's degree in a related field required.
• Proficiency in Python and system administration is advantageous.

Responsibilities

• Serve as the technical expert for InsiderSecurity solutions.
• Advise customers on deployment architecture and best practices.
• Support the sales team with technical demos and inquiries.

Skills

Python

Bash scripting

System administration (Windows, Linux, AWS)

Problem-solving

Communication skills

Presentation skills

Education

Bachelor's degree in Computer Engineering

Bachelor's degree in Electrical Engineering

Bachelor's degree in Computer Science

Job description

Responsibilities:

• Be the technical expert of InsiderSecurity solutions for our users
• Achieve customer success by understanding user requirements and supporting users to achieve strong cybersecurity with our solutions
• Advise customers on the deployment architecture and best practices for our products
• Deploy and configure our solutions in customer data centers or cloud environments
• Develop and configure use cases to meet user's needs
• Diagnose and troubleshoot technical issues
• Support the sales team by conducting technical sales demos and answering technical inquiries during sales
• Serve as the interface between users and our product engineering teams. This is an excellent role to gain experience and insight into the cybersecurity industry

Minimum Requirements:

• Bachelor's degree in Computer Engineering, Electrical Engineering, Computer Science, or a related field
• Proficiency in coding; skills in Python or other high-level programming languages are advantageous
• Familiarity with system administration (e.g., Windows, Linux, AWS) is a plus
• Experience in Bash scripting is a plus
• Prior experience as an application field engineer or a customer success engineer is an advantage
• Excellent problem-solving skills and keen attention to detail
• Good communication and presentation skills
• Ability to excel in a collaborative team setting
• Must be a Singapore Citizen or Singapore Permanent Resident

Benefits:

• Do meaningful work that helps solve challenging problems in cybersecurity
• Help users in their journey to secure their organizations with our advanced technologies
• Chalk up valuable experience and insights in the cybersecurity industry
• Competitive salary
• Enjoy 18 days of annual leave, with increments based on years of service
• Annual flexible benefit