Assistant Event Manager

Assistant Events Manager Role

• Assistant Events Manager, reporting to Head of Events
• Background in Events, Entertainment, Marketing or Hospitality
• Good leadership and management skills
• Strategic thinking and problem solving mindset
• Outstanding attention to details and well organised, able to multi-task and thrive in a fast paced environment
• Driven, with a can-do attitude
• Able to work independently and in teams
• Technology savvy and aware of the latest events technology, ticketing systems and platforms
• Somebody who enjoys food and wine!

Job Description

• Support Head of Events with conceptualisation, planning, logistics and execution of all events, including internal staff events and regular club programs.
• Manage and lead junior staff in terms of training and development.
• Manage events administration.
• Implement and improve department Standard Operating Procedures, processes and policies.
• Plan yearly events calendar and forecast budget for financial year.
• Drive sales for club events and private dining experiences.
• Operationally run all events in our private events spaces (set up, service, tear down).
• Manage each event ensuring adequate staffing levels.
• Work closely with relevant internal departments to organise different formats of events, meeting member expectations and ticket sales targets.
• Organise and manage required stock for event spaces (tables, furniture, linen, crockery, cutlery, IT equipment, glassware).
• Deliver each event impeccably, meeting all event expectations.
• Provide feedback from all events to ensure delivery to required standards.
• Build and cement relationships with existing members and expand club offerings beyond physical premises.
• Lead by example with regards to service standards in a luxury brand environment.
• Ensure a warm and welcoming experience for all members and visitors dining in the club.
• Exceed guest expectations at all times in lounge, dining and events service delivery.
• Develop wine knowledge (e.g., via in-house WSET training).
• Develop outstanding knowledge of food, wines, cooking techniques and allergy requirements to advise guests appropriately.
• Develop knowledge of restaurant service styles.
• Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures.
• Assist in planning and coordinating menus with the chef and sommelier team for events.
• Respond to enquiries, managing member feedback and complaints.
• Meet and greet guests, organising table reservations for events.
• Advise guests on menu and wine choices for events.
• Help in any area of the club when circumstances dictate as directed by Head of Events.

(We regret that only shortlisted candidates will be notified.)