Senior System Administrator

Responsibilities:

• Ensure the efficient and effective operation of all network and server equipment, including the maintenance, upgrades, and installation of network and server components.
• Administer and manage servers, Networking Switches, routers, Firewall, workstations, and network infrastructure to ensure smooth operations.
• Manage and maintain existing server hardware and software to ensure they remain operational and up to date.
• Perform regular updates, patches, and security assessments to keep servers and systems secure.
• Safeguard the integrity of company data by configuring firewalls, antivirus software, and other security measures.
• Conduct periodic system maintenance, plan for application upgrades, and provide training to users as needed.
• Troubleshoot complex technical issues, including network connectivity, software problems, and hardware failures.
• Oversee the configuration and management of network infrastructure, including switches, routers, and VPNs.
• Microsoft 365 and AD Administrator.
• Implement and manage security protocols to protect systems and data from unauthorized access and cyber threats.
• Manage backup and disaster recovery plans, conduct system audits, and analyze system performance.
• Ensure compliance with data backup protocols and security measures, ensuring Institute data is protected with robust, regularly updated solutions.

Requirements:

• Diploma or Bachelor’s Degree in Computer Science, Computer Engineering, Information Technology, or a related field.
• At least 5 years of relevant work experience in end-user and network support.
• Good technical background in networking (switches, routers, firewalls), Windows and Linux systems, and databases.
• Basic knowledge of programming and scripting is a plus.
• Strong troubleshooting skills in computer peripherals, LAN/WAN, and infrastructure knowledge.
• Self-motivated, proactive, and adaptable, with good practices in general IT and end-user support.
• Ability to respond promptly to service issues and requests, demonstrating analytical and problem-solving skills.
• Capable of collaborating with external parties (stakeholders, vendors, and service providers) to achieve results.
• Proficient in prioritizing tasks effectively and able to work both as part of a team and independently with minimal supervision.
• Experience in compliance documentation.