Sales Support Engineer, 2-stroke Engine Services

Sales Support Engineer, 2-stroke Engine Services

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services together. Are you ready to jump onboard?

We are looking for a Sales Support Engineer to oversee 2-stroke engine services. The successful applicants should have a strong understanding and excellent technical knowledge of 2-stroke engines. This role is based in Singapore.

Responsibilities:

• Manage 2-stroke sales activities and customer relationships to reach sales and margin targets, as well as customer satisfaction in assigned countries.
• Promotion of 2-stroke Service product range in assigned countries.
• Build relationships with Customers and Sales Managers in assigned countries.
• Manage 2-stroke sales and sales support activities in assigned countries according to the business strategy.
• Manage Field Service and Technical Service Leads and prepare Sales Proposals.
• Preparation of sales proposals and supporting presentation material & documents for Spare Parts, Field Service and support B & C class projects where applicable in accordance with customer's needs, requirements, specifications and in alignment/cooperation with internal organization.
• Manage all requirements related to the upcoming drydocks.
• Ensure the functionality of proposed technical solutions and that proposed solutions fulfill customer requirements.
• Ensure sales proposals are within margin targets.
• Closely collaborate with other functions such as 2-stroke Product Sales Manager, Field Service Coordinator, Sales Proposal, Technical Manager.
• Monitor market/competition developments and report to stakeholders.
• Continuous improvement of communication internally/externally of Way of Working in 2-Stroke but also with other functions.
• Use of data and analytics to identify new opportunities.
• CRM usage and reporting related tasks.

Requirements:

• 2-stroke product portfolio, organization and technical knowledge.
• Knowledge of regional market and awareness of cultural diversity.
• At least 5 years previous experience in the Marine industry is required.
• Entrepreneurial mindset, Sales affinity and high level of pro-activity.
• Energy, passion, commitment and determination.
• Customer centric attitude and team spirit.
• Communication skills with positive, proactive attitude and self-motivation.
• Presentation skills, e.g. for presenting technical solutions and customer proposals.
• Fluent speaking and writing in English.
• Willingness to travel overseas.
• Have advanced knowledge of MS Office and CRM (Salesforce) applications.

At Wärtsilä we value, respect and embrace all our differences and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.

Contact & next steps:

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application through our careers portal. Are you still wondering if you should apply and would like to get something clarified? Please reach out to David Samuel, Talent Acquisition Partner (david.samuel_external@wartsila.com) with any questions related to this position.