Senior Manager, Operational Continuity in Resolution & FM Infrastructure

JOB SUMMARY

• The purpose of the role is to manage delivery of regulatory requirements and support governance and control within the OCIR and FMI function in Group Resilience. The individual supports the Head of OCIR & FMI and will work closely with key stakeholders in Group and Regional Resilience teams, across Business and Functions, Operational Risk, Recovery and Resolution Planning (RRP) and other functions to ensure that the requirements of the regulations are monitored and delivered effectively so as to maintain ongoing regulatory compliance.
• Operational Continuity in Resolution is a key element of the broader Recovery and Resolution Planning initiative, the G20 Financial Stability Board’s effort to eliminate the problem of “Too Big to Fail” Banks. OCIR & FMI aim to ensure that in a Resolution Scenario, Standard Chartered can run on in an orderly fashion until it’s restructured, without negatively impacting the financial system or the wider economy of the countries we operate in.
• For FMIs specifically, this role will require engagement with Transaction Banking, Retail Banking, Financial Markets, Technology & Operations to ensure the resolution readiness of our key clearing and settlement arrangements both internally and externally. Additionally, engagement will be required with our key functional stakeholders in Technology, Operations, Treasury, Risk, Finance and Compliance to support our deliverables.

RESPONSIBILITIES

Strategy

• Support TTO Strategy in whatever we undertake and for our deliverables i.e. improving client experience and ROTE.

Business

• Understand and continuously improve data sources to provide regular reporting of key OCIR and FMI metrics driving engagement, risk management and deliverables.
• Partner with the FMI Owners to support contingency planning for our critical and high priority FMIs.

Processes

• Support regulatory engagements and country regulatory requirements, e.g. BoE/PRA bilateral meetings, bi-annual CMG, etc.
• Support OCIR main processes which include Critical Economic Functions (CEF) assessment, maintenance of the OCIR Service Catalogue and OCIR & FMI Playbook and Scenario Testing.
• Support strategic change initiatives for OCIR, FMI and Group Resilience.
• Drive continuous improvement initiatives for process efficiency and supporting customers/stakeholders.

People & Talent

• Considering a significant dependence on stakeholders for the deliverables, ensure effective and collaborative engagement, living the value of “better together.”
• Drive the design, monitoring, review and reporting of risk and controls within the OCIR Function aligned to the Operational and Technology Risk Type Framework (O&T RTF).
• Support the actions for the 6 pillars of OCIR and the 5 principles of FMIs for ensuring the continuity of operations in a resolution scenario.

Governance

• Support the implementation of Client Service Resilience Policy and ensure OCIR mandatory control statements are included in the policy.
• Drive the creation of OCIR Standards aligned to ERMF and engage Business and Functions to ensure OCIR & FMI roles and responsibilities are understood and appropriately implemented and supported.
• Provide inputs and help drive engagement with RRP for managing resolvability for the bank.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics across Standard Chartered Bank.

Key Stakeholders

• Group Businesses and Functions
• Country CEOs and Business Teams
• Group Resilience
• Group and Country COOs

Our Ideal Candidate

• 10 plus years relevant experience within the financial services and with good understanding of resolution, resolvability and resilience regulations.
• Strong knowledge of Operational and Technology Risk Type Framework, risk governance and controls will be preferred.
• Excellent written and verbal communication skills to communicate with Business and Functions, Group and Regional stakeholders.

Role Specific Technical Competencies

• Knowing and understanding the bank’s organisation structure, products and policies, especially operational risk.
• Stakeholder Engagement.
• Communication.

About Standard Chartered

• What we offer
• Competitive salary and benefits to support your mental, physical, financial and social wellbeing.