UI | UX Lead

About Sleek

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.

We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.

We operate 3 business segments:

1. Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign.
2. Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service.
3. Business banking: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses.

Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK. We have around 450 staff with an intact startup mindset.

About the role

We are seeking an experienced and dynamic UI/UX Lead to join our team and drive the design of exceptional user experiences for our platforms.

The ideal candidate will have a minimum of 7 years of hands-on experience in UI/UX design, with a strong background in designing complex B2B software solutions. As the UI/UX Lead, you will be responsible for leading the design vision, defining user flows, creating intuitive interfaces, and ensuring the overall quality of the user experience for our platform.

This role also involves liaising with internal and external stakeholders and includes a user feedback loop to constantly improve the platform in terms of user engagement.

Mission: To make Sleek a platform which users (Internal & External) love to visit, promote and work on in their day to day usage.

Outcomes:

1. Increase the MAU of users coming on the platform from 23% to double that to 46% in the next 12 months.
2. Help improve the NPS score of the users on platform usage and get it to a minimum of +20.
3. Standardise the design output to reduce the delivery time of new designs by a minimum of 20%.
4. Knowledge of latest design tools including Figma.

Key Responsibilities:

1. Lead the UI/UX Design Process:

• Oversee all aspects of the design process from research and ideation to prototyping and final implementation.
• Collaborate with cross-functional teams (Product Managers, Developers, Business Analysts) to define and implement design solutions.
• Lead user research efforts to gather insights, analyze user feedback, and iteratively improve the product.
• Design wireframes, mockups, and interactive prototypes to clearly communicate design concepts.
• Build customer feedback loops to constantly improve the user experience based on actual usage.
• Define design principles and guide to bring in standardization of components used by the design team.
• Drive the vision and roll-out of the new Sleek 2.0 platform.
• Use data-driven design approaches to validate design choices and identify opportunities for improvement.
• Stay up-to-date with industry trends, best practices, and emerging technologies to ensure the platform remains competitive and user-friendly.

• Lead and mentor a team of UI/UX designers, ensuring high-quality design standards and consistent execution.
• Provide guidance and support to junior and mid-level designers in areas of user research, prototyping, and visual design.
• Foster a collaborative and creative environment to drive innovation and user-centered design thinking.

• Work closely with stakeholders to understand business requirements and translate them into effective design solutions.
• Advocate for the importance of user-centered design practices within the organization.

Key Qualifications:

• Minimum 7 years of professional experience in UI/UX design, with at least 3-4 years leading design teams, ideally in B2B SaaS platforms or enterprise-level applications.
• Proven track record of designing B2B platforms; experience in the accounting space is a plus.
• Solid understanding of UX research methods and how to apply findings to the design process.
• Strong communication skills, with the ability to articulate design decisions clearly.
• Familiarity with HTML, CSS, and JavaScript is a plus, though not mandatory.
• Understanding of front-end development processes and collaboration with engineering teams to ensure design feasibility and consistency.

About the interview process

The successful candidate will participate in the below interview stages. We anticipate the process to last no more than 3 weeks from start to finish depending on your availability.

• Introductory call: A ~30 minute video call with a member of our HR team.
• Career deep dive: A ~60 minute chat with the Hiring Manager to discuss your experience in detail.
• Design Assignment: A project related to what you’ll actually be required to do in your first month on the job.
• Behavioural fit assessment: A ~60 minute chat, usually with a member of HR or the leadership team.
• Reference interviews: We’ll have 2-3 short phone or video calls with references you provide.

Requirement for background screening

• Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff.
• This may include verifying your education, any criminal history, political exposure, and bankruptcy or adverse credit history.

Some other great things about working at Sleek…

Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important.

Flexibility: You’ll be able to work from home 2-3 days per week if you live in Singapore or Hong Kong, or 5 days per week if you’re fully remote.

Financial benefits: We pay competitive market salaries and provide generous paid time off and holiday schedules.

Personal growth: You’ll get a lot of responsibility and autonomy at Sleek.

Sleek is also a proudly certified B Corp: Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good.