Assistant Manager - Front Office

Embark on a rewarding journey with us as an Assistant Manager – Front Office, where you not only play a pivotal role in ensuring the seamless operation of the department but also take the reins in leading and managing a dedicated team. Align with our esteemed brand standards and surpass the expectations of colleagues, guests, and owners, showcasing your ability to step up into a leadership role and drive excellence.

Key Responsibilities

1. Collaborate with the Assistant Front Office Managers to maintain the efficient running of the department and uphold brand standards.
2. Assist in managing the day-to-day operations of the hotel's front desk, contributing to a flawless guest experience.
3. Demonstrate your commitment to guest safety and satisfaction by playing a key role in our emergency response procedures, ensuring the wellbeing of our guests and colleagues.

Primary Location: SG-Singapore-Singapore
Organization: Grand Hyatt Singapore
Job Level: Entry Level Manager
Job: Front Office
Worldwide/Local Candidates: Local
*Due to the Singapore government foreign worker work pass quota restriction, we regret that only Singapore Citizen or Permanent Resident will be considered*

Minimum Requirements:

1. Ideally possess a relevant degree or diploma in Hospitality or Tourism management.
2. Minimum 2 years work experience as Assistant Manager or Team Leader in Front Office / Guest Relations within a hotel environment.
3. Showcase exceptional communication and customer relations skills.
4. Demonstrate adept problem-solving abilities, coupled with strong administrative and interpersonal skills.