Studio Administrator

We're seeking a highly organized and detail-oriented Studio Administrator to join our team at My Piano Room, a leading music education provider for young children in Singapore. As our ideal candidate, you'll be responsible for managing the day-to-day operations of our studio, providing exceptional customer service, and supporting our team of teachers.

Key Responsibilities

1. Front Desk Management: Greet students, parents, and visitors, answering queries and resolving issues in a professional and friendly manner.

2. Scheduling and Bookings: Manage lesson schedules, bookings, and cancellations for students and teachers using our studio management software.

3. Communication: Respond to phone calls, emails, and messages in a timely and efficient manner, ensuring clear communication with students, parents, and teachers.

4. Administrative Tasks: Perform various administrative duties, such as data entry, filing, and record-keeping, to ensure the smooth operation of the studio.

5. Event Planning: Assist in organizing events, workshops, and recitals, including coordinating logistics, communicating with participants, and ensuring successful execution.

6. Customer Service: Provide exceptional customer service, resolving issues and concerns in a professional and courteous manner.

7. Team Support: Assist teachers and other staff members with tasks, such as preparing materials, setting up equipment, and providing general support.

Requirements

1. Education: Diploma or Degree in Business Administration, Education, or a related field.

2. Experience: 0-1 years of experience in an administrative role, preferably in an education or customer-facing environment.

3. Skills:

- Proficiency in Microsoft Office and Google Suite.

- Excellent communication, interpersonal, and organizational skills.

- Ability to work independently and as part of a team.

4. Passion: A genuine interest in music education and working with children.