Sales Administration Executive

Our Team

Mighty Jaxx is the leading integrated future culture platform in Southeast Asia today. With a mission to supercharge future culture phygitally, Mighty Jaxx’s integrated platform will empower future pop culture brands with an end-to-end supply chain of digital and phygital collectibles, including artist development and incubation, proprietary IP operation and providing global consumers access to new D2C experiences.

Mighty Jaxx partners with the greatest creative talents in the world, as well as top global brands such as Netflix, Formula 1, Hasbro, Toei Animation, Cartoon Network, Nickelodeon, Warner Brothers, Adidas and many more to ship millions of phygital collectibles to over 90 countries worldwide.

We are proud to be an equal opportunity employer with a diverse, inclusive work environment and encourage our employees to bring their authentic, fun-loving, and high-energy selves to the workplace.

Your Role

The Sales Administration Executive will play a vital role in supporting the Sales Director and broader sales team by handling key administrative tasks that ensure smooth operations and effective client management. This role will be responsible for managing purchase orders (POs), processing invoices, maintaining accurate sales records, and coordinating with internal teams to ensure timely deliveries. The ideal candidate will have a strong background in sales administration, excellent organisational skills, and a proactive approach to problem-solving.

Responsibilities

Order and Invoice Management:

• Process purchase orders (POs) from retail partners and ensure accurate order entry into the system.
• Generate and send invoices to retail partners, ensuring accuracy and timeliness.
• Track and manage the order-to-cash cycle, ensuring prompt payment collection.
• Coordinate with the finance team to resolve any billing discrepancies.

Sales Support:

• Maintain accurate and up-to-date sales records, including account details, contracts, and order histories.
• Assist the Sales Director with client communication, including sending product catalogs, price lists, and promotional materials to new and existing customers.
• Coordinate with the 3PL warehouse and logistics teams to ensure timely delivery of orders.
• Prepare sales reports and performance summaries for internal reviews.

Administrative Support:

• Manage the onboarding process for new retail partners, ensuring all necessary documentation is completed.
• Maintain a calendar of key sales activities, including product launches, promotions, and client meetings.
• Support the planning and coordination of trade events, including assisting with booth logistics and post-event follow-ups.
• Handle general administrative tasks, such as scheduling meetings, managing email correspondence, and updating CRM systems.

Collaboration & Communication:

• Work closely with the Sales Director, Americas, to ensure sales operations run smoothly.
• Partner with internal Singapore-based teams, including finance, logistics, and marketing, to ensure alignment on sales processes.
• Serve as a point of contact for retail partners regarding order status, invoicing, and general inquiries.

Requirements

• Prior experience in a sales support or administrative role, preferably within the collectibles, toys, or lifestyle product industries.
• Strong organisational and time-management skills with the ability to effectively manage multiple tasks simultaneously.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and in using CRM systems.
• Familiarity with the order-to-cash process, including PO management and invoicing.
• Knowledge of the US specialty retail landscape, or the toys and collectibles space would be a plus.

Benefits: Competitive salary and benefits package.

• Opportunity to work with a dynamic and passionate team in a fast-growing industry.
• A creative and inclusive work environment that encourages innovation.
• The chance to be part of a company that is shaping the future of collectible culture.