Director Data Centre

Job Responsibilities:

• Lead a team to be the customer-facing unit for all operations related matters pertaining to customer needs and requirements in their respective DC halls.
• Provide and ensure a high level of customer experience, offering full end-to-end operational support services to customers.
• Ensure a well-run operations team to optimize customer experience and meet all SLGs.
• Ensure all equipment and buildings are optimally maintained.
• Manage allocated expenditures (OPEX and CAPEX) within budget across all DCs.
• Lead and motivate DC staff, ensuring they are well trained.
• Engage customers and various institutions to resolve issues where applicable.
• Support the Operations Team in the various DCs on a 24x7 basis.

Make an Impact by:

• Leading a team to be the customer-facing unit for all operations related matters pertaining to customer needs and requirements in their respective DC halls.
• Providing a high level of customer experience and operational support services from customer reports to customer fit-out requirements.
• Managing the department by providing leadership, coaching, training, mentorship, and overall development of employees.
• Ensuring all equipment and buildings are optimally maintained.
• Managing resources in manpower, capital, and operating expenses within the team, ensuring they are leveraged in the most optimal, efficient, and cost-effective manner.
• Strategizing and leading the department towards optimization and digitalization, deploying data analytics to improve the DCs' resiliency and efficiencies.
• Developing and integrating the existing Building Management System (BMS) and Environmental Monitoring System (EMS), introducing IoT sensors for AI, and collecting data for Machine Learning implementation to improve DC performance.
• Reviewing and reforming the existing DC network and IT system to ensure compliance with audit requirements and cybersecurity.
• Ensuring all processes are well documented and updated regularly.
• Ensuring all procurement processes are followed.
• Updating management on overall performance status and activities for the department.
• Supporting the operations team running on a 24x7 basis to meet all operational needs.

Skills for Success:

• Degree in IT Network, Mechanical, Electrical, Building Services, Facilities Management, or related disciplines.
• More than 15 years of experience in Mission Critical Facilities.

To Apply:

Please send your latest CV in Word format to pooja@quinnox-solutions.com. Kindly indicate your availability, current and expected remuneration package. We regret that only shortlisted candidates will be notified.

For more job opportunities, please visit our career page: Quinnox Solutions Career Page

Quinnox Solutions Pte Ltd (License Number: 06C3126)
Registered EA Personnel (Reg. No.: R1551322)