Aftermarket Product Sales Manager (Aerospace)

The primary responsibility of the Aftermarket Product Sales Manager is to lead the growth pipeline to achieve sales targets as outlined in the business case.

This role involves conducting market assessments, monitoring, and analysis to develop and manage a high-quality portfolio of aftermarket repair and upgrade opportunities that support the facility’s intake and sales goals. Additionally, you will work closely with the sales team to build a solid customer base and further develop and execute sales and pricing strategies for repair services, supported by Eaton Aerospace Component Services Asia (EAS) to grow the Eaton aftermarket market share.

Initially, this position will perform the role of the Eaton business project manager supporting the set-up of the FMC MRO capabilities at the EAS in Malaysia. Following the launch of the MRO repair station, the program management focus will transfer to the management of new business capture, integration, and sustainment, working closely with the Sales team and EAS team to ensure the business achieves the growth targets and customer satisfaction.

Responsibilities:

1. Responsible as business owner for sales function, leading ProLaunch teams through Phase 0 and 1 and participating throughout the balance of aftermarket repair projects.
2. Interfacing with Sales/Marketing, Customer Service, Product Support, Supply Chain, Finance, and Operations teams to meet the present and future needs of the EAS MRO business.
3. Monitoring key customer, aircraft platform, and part number buying indicators including MRO budgets and future product upgrade plans.
4. Working closely with the APAC Aftermarket Sales team and customers in the region and Eaton facilities that are the design authority/support location for the products listed on the EAS MRO capability list.
5. Developing sales support materials, promotion, and training for global campaigns on targeted aftermarket repair and upgrade programs.
6. Managing the new opportunity pipeline, developing sales approach/strategy, and executing each project with the aftermarket sales team for the EAS business.
7. Developing and maintaining aftermarket repair pricing strategies.
8. Responsible for Monthly Sales Forecast by each product line, by customer and Year Profit Plan.
9. Regular reporting to FMC and Leadership team on the Front-end financial performance of the project.
10. Responsible for working with the FMC covering management of new business deployment and driving customer satisfaction, continuous improvement, and life of the program financial performance.

Requirements:

1. Bachelor’s Degree; MBA or Advanced Degree is preferred.
2. More than 5 years’ experience in sales or marketing role.
3. Knowledge of the aerospace market and specifically the aftermarket business is preferred.
4. Program management capability preferred.
5. Experience with airline maintenance or service functions is preferred.
6. Effective in a matrix management environment.
7. Strong Business Acumen – must understand market and customer trends, customer needs, and impact on future product development programs.
8. Capable of developing and managing relationships with appropriate personnel.
9. Strong Customer interface skills with the ability to uncover customer needs and translate them into winning capture strategies and value propositions.
10. Strong presentation and written communication skills.