Long Term Executive Assistant (Backend) for Government Company | Good Benefits

Executive Assistant (Metering Data Management/Supply Application/Billing Services/Customer Applications)

Contract till 30 Jun 2026
Monday - Friday, 8:30am - 6pm

Job Scope (In General):

• Perform daily operational tasks related to billing, meter readings/supply applications, and service adjustments.
• Verify and process customer requests for service applications, terminations, and account changes.
• Conduct system testing (e.g., User Acceptance Testing) for billing and operational enhancements.
• Handle customer enquiries via phone, email, and written correspondences, ensuring timely and accurate responses.
• Prepare reports and track performance metrics to support operational efficiency and compliance.
• Coordinate with internal teams and external stakeholders to resolve service-related issues and implement process improvements.
• Process refunds, adjustments, and service quotations in accordance with company policies.
• Ensure accuracy and compliance in invoices, applications, and other regulatory processes.
• Support special projects and system enhancements to improve customer experience and operational workflows.
• Perform other ad-hoc duties as assigned, including occasional overtime or weekend work when required.

Requirements:

• Diploma in relevant business discipline from a recognized institution in Singapore.
• 1-2 years of relevant experience.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Excellent customer-facing skills and strong communication.
• Good analytical and problem-solving skills.
• Ability to work independently.
• Knowledge in systems (e.g., SAP) will be preferred
• Singaporeans only

Wang Chloe | R23118712
RecruitFirst Pte Ltd (13C6342)