Customer Service Associate (Live Chat/Call Centre, Insurance, 1 Year) #ESY

Job scope:

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee
(Outsourcing Team)
Recruit Express Pte Ltd
EA License No: 99C4599

We regret that only shortlisted candidates will be contacted.