GENERAL MANAGER

The General Manager is responsible for overseeing all aspects of the business, ensuring efficient operations, managing teams, and driving growth through strategic sales leadership. This role involves overseeing multiple departments, developing and executing sales strategies, and ensuring that revenue targets are met.

Key Responsibilities:

Strategic Leadership:

• Develop and implement long-term strategies for business growth and revenue generation.
• Lead and inspire cross-functional teams to drive operational excellence and achieve organizational goals.
• Identify new market opportunities and diversify business offerings. Oversee key decision-making processes and ensure alignment with corporate visions.

Sales & Revenue Growth:

• Drive the sales team to achieve revenue targets and KPIs.
• Develop, implement, and manage sales plans and programs to enhance profitability and market penetration.
• Establish and maintain strong relationships with key clients, stakeholders, and partners.
• Monitor and analyze market trends to adjust strategies and tactics.

Team Management & Development:

• Recruit, mentor, and manage sales managers, teams, and operational staff.
• Provide ongoing training and professional development to team members.
• Foster a culture of high performance and teamwork across departments.
• Conduct performance reviews, set goals, and ensure accountability.

Operations & Financial Oversight:

• Manage the day-to-day operations, ensuring efficiency and profitability.
• Monitor budgetary performance and provide financial reporting to the executive team.
• Control operational costs and optimize resource allocation.
• Ensure the company’s compliance with relevant regulations and industry standards.

Client Relationship & Customer Success:

• Develop and nurture relationships with key clients and partners.
• Ensure a high level of customer satisfaction and service excellence.
• Address any concerns or issues raised by clients promptly and effectively.

Market Analysis & Reporting:

• Conduct competitive market analysis to assess industry trends and adjust strategies.
• Report on sales performance, operational efficiency, and other relevant KPIs to senior leadership.
• Provide actionable insights to the executive team for continuous business improvement.

Requirements:

Education & Experience:

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
• Minimum of 7-10 years of experience in a leadership or management role, ideally in sales or business operations.
• Proven experience in driving revenue growth, managing sales teams, and achieving business objectives.
• Industry-specific experience (e.g., technology, retail, manufacturing) is a plus.

Skills & Competencies:

• Strong leadership skills with the ability to motivate and guide teams towards achieving business goals.
• Expertise in developing and implementing successful sales strategies, managing large sales teams, and securing major accounts.
• Excellent verbal and written communication skills to interact with clients, stakeholders, and team members.
• Strong analytical and problem-solving abilities to assess business performance and market conditions.
• Excellent negotiation and decision-making skills in complex business situations.
• Strong understanding of financial reports, budgets, and P&L management.
• Ability to handle multiple projects simultaneously, prioritize tasks, and ensure deadlines are met.

Attributes:

• Proactive, goal-oriented, and results-driven.
• Strong interpersonal skills with a focus on relationship-building and client management.
• High level of integrity and professionalism.
• Ability to thrive in a fast-paced, high-pressure environment.

Compensation:

• Competitive salary based on experience.
• Benefits package including healthcare, retirement plan, and medical.