Software Development Specialist Advisor

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Software Development Specialist Advisor to join our team in Singapore, Central Singapore (SG-01), Singapore (SG).

The CRM/D365 CE Technical Architect is the single point of responsibility for Microsoft Dynamics 365 CE/CRM projects that are executed through the India Microsoft Dynamics Center of Excellence (CoE). They will interface with the MS Dynamics practice and project teams.

• Provides technical expertise, direction, and leadership to the technical team for a project. Ensure all components of the technical architecture are properly integrated and implemented.
• Leads team in the building of CRM solutions that meet requirements.
• Define the D365 CE development tools and environments.
• Responsible for end-to-end technical assurance, technical governance, technical best practices, the reuse of technical assets, and the assignment of technical work. Responsible for technical direction of the project.
• Mentors and coaches CRM developers and team members.
• Day-to-day management of the technical teams, working closely with the Program/Project Managers to provide information around scheduling, risks, issues, changes, etc.
• Participates in daily leadership calls, stand-ups, can outline performance of technical team.
• Ensure technical issues are resolved in a cost-effective, efficient, and timely manner.
• Establish the criteria related to the release process for the team in promoting code to the appropriate environments and monitor the promotion of such code so it is in line with the processes described in the Configuration Management Plan.
• Ensure teams have access to the Configuration Management Plan and use the approved Configuration Control tool.
• Participate in all work product review sessions described in the Quality Plan to ensure compliance with the technical design.
• Ensure the Developer invites a subject matter expert that is knowledgeable about the system change to any conformance review.
• Coach and mentor the technical team in the development of the project from a technical perspective.
• Provide technical support and technical quality control throughout all stages of the project.
• Provide technical subject matter expertise for the technical delivery processes and implementation. This may include, but is not limited to, informal meetings with team members on technical strategy of project; attendance at status meetings with customer entities as requested; review and involvement in all technical work product reviews.
• Work with other key architecture roles to ensure the technology is being applied to meet the business objectives (Applications Architect, Data Architect, etc.).
• Collaborate with the Configuration Management Specialist to define configuration management processes and procedures for configuration items (code, configuration settings, etc.).
• Participate in Work Product Reviews as referenced in the Project Quality Plan.
• Will support new pursuits and business and asked to validate estimates.

Key Technical Skillset

• 10+ Years of experience implementing Dynamics 365 CE applications and COTS Products.
• Expertise with Microsoft Dynamics CRM development and OOTB modules like Sales & Service along with its integrations/add-ons.
• Power Apps, Portal Development and Power Automate.
• SSIS and SSRS.
• Web Services.
• Expertise with Visual Studio, Azure DevOps and GitHub.
• Experience with an automated requirements management tool.
• Experience with Power Platform suite is a plus.

Key Attributes:

• Proven client relationship skills.
• Viewed as a trusted adviser.
• Strong communication and collaboration skills, proactive communicator.
• Strong written communications.
• Ability to mentor junior resources.
• Tolerance of ambiguity.
• Strong organizational skills.
• Detail oriented.