Senior Operator, Data Centre

About NETS

The NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain.

The Group operates Singapore’s national debit scheme enabling customers of DBS Bank/POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB to make payments using their ATM cards or mobile devices at more than 130,000 acceptance points in the country as well as online payments.

Overall Function

Reporting to the Head of Data Centre, the incumbent will primarily be involved in the day-to-day operations of the NETS Data Centre.

Key Responsibilities

• Perform day-to-day data centre/ computer operations (batch processing, printing reports, systems backup, tape management, server reboots, facilities and infrastructure checks in the data centre)
• Pro-actively monitor the data centre systems’ uptime and connectivity to ensure system availability to prevent any down time, and coordinate problem resolution with vendor or second level support groups.
• To log and submit problem management record and assign to appropriate party
• Ensure physical security procedures are followed strictly
• Performs escorting of personnel to and fro the Data Centres for both Kim Chuan & Bedok

Requirements

• Minimum Nitec/ Higher Nitec/ Diploma in Computer Science/ Information Technology or equivalent
• Able to perform 24-hours rotational shifts (3 shifts - with shift allowance)
• Strong initiative and able to work independently
• Good knowledge with Windows server / UNIX / AIX
• Minimum 1-2 years ofrelevant working experience in a Data Centre environment