Business Development Manager (IT Managed Services)

Business Development Manager (IT Managed Services)

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

Key Responsibilities:

1. Attending to customer meetings to gather requirements and raising any clarification
2. Providing budget and sizing based on solution
3. Evaluating tender specifications and discussing sizing and scope of work with Solution Architect and/or Technical Presales to determine the optimal solution
4. Identifying relevant vendors and verifying potential partnership/engagement model ("protection")
5. Reviewing scope of initial solution with BD/vendors
6. Negotiating with vendors on pricing
7. Providing vendors with standard Teaming Agreement/Dealreg template
8. Obtaining tender intelligence from vendors and communicating with presales team to optimize bid strategy

Internal Stakeholder Coordination:

1. Working with Solution Architect and/or Technical Presales on pricing and negotiation
2. Following up with all internal stakeholders for cost revision
3. Compiling and verifying vendor and internal service costing to complete tender cost schedule
4. Conducting price comparison based on vendor provided information and suggesting solution improvement

Internal Reviews/Proposal Preparation:

1. Attending internal reviews and clarifying questions (e.g., service costs, solution design, and any special arrangement with vendors)
2. Supporting proof of concept ("POC") by arranging loan of equipment from vendors
3. Preparing cost summary/financial lite for proposal
4. Providing CV and customer references for AM to compile for proposal
5. Providing clarification on solution and breakdown of pricing post-tender submission
6. Revising price schedules based on changes to BOM

Project Handover/Kickoff:

1. Communicate with AM/Project Team on implementation plans and assist in preparation of kickoff
2. Assign costs for project based on proposed cost sheet to various SDCs
3. Attend and support internal/external kickoff sessions

Operational:

1. Track progress of projects and assist delivery team to liaise with vendors (e.g., to expedite project schedule)
2. Handle queries from PM/PD/SDD on costing during delivery stage
3. Support any internal purchases (e.g., 'N' projects) by negotiating with vendors and obtain approval
4. Attend external events (e.g., product knowledge acquisition, vendor functions)
5. Liaise with vendors/partners for future opportunities

Requirements:

1. Proven sales, business development or account management track record in product or services sales. Experience in Managed Services sales is an advantage.
2. A degree/Masters in IT, Business or related field
3. Technical knowledge in the areas of hardware server, storage and security product knowledge
4. High degree of self-motivation, strong commitment and result-oriented
5. Good interpersonal and communication skills
6. Good knowledge in MS Office Applications especially Excel, PowerPoint
7. Dedicated & excellent team player with excellent written and verbal communication skills.
8. To be an independent and resourceful team player with a genuine enthusiasm for providing excellent support to internal and external customers.