Social Worker/Case Worker

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG!

Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.

We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.

Join us to be part of an amazing team that's dedicated to making a difference and having fun while doing that!

Responsibilities

As a Social Worker/Case Worker in the National Anti-Violence & Sexual Harassment Helpline (NAVH), you will help to attend to violence-related enquiries that come through the NAVH. You will be involved in supporting the following tasks required to right site these violence-related calls:

• Engage caller to understand severity of situation
• Gather and verify information with other sources (e.g. schools, family members, relatives, government databases)
• Conduct risk and safety assessment for cases
• Determine response time and right-siting of cases
• Engage agencies to ensure warm transfer of cases
• Engage key family members to work with an agency

Qualifications

Possess Bachelor Degree In Social Work or a relevant degree in social sciences or related discipline(s) (e.g. psychology)

Other Information

Relevant Experience

• Prior experience as a social worker in violence specialist centre and child protection work related field would be an advantage
• Fresh graduates are welcome to apply
• Be willing to work shift hours, where required, as the NAVH is a 24/7 helpline (shift allowance provided)

Competencies

• People-Oriented and have good interpersonal skills
• Excellent oral and written communications skills
• Analytical ability & problem-solving skills to analyse information quickly and accurately, and formulate decisions and make recommendations
• Ability to be flexible/creative in devising alternative solutions to issues
• Committed and can-do attitude
• Effective report writing skills
• Team Player