e-Communication Archive Specialist IT (Application Management)

Your role:

• Oversee the services provided by the Application Delivery team
• Lead the development of the Proof-of-Concept, solutions
• Provide technical expertise on the development of application software, ensuring the appropriate security & risk factors are considered
• Lead Business Analysts and Developers to design and develop software components and to integrate 3rd party software components
• Collaborate closely with the Service & Product Managers, Architects, Project Managers, and Business units
• Oversee the third level support to investigate and fix production problems
• Collaborate with cross-functional teams to work towards global IT solutions
• Manage the relation with our near- and offshore delivery teams
• Take pride in the quality of delivered software products and services (this is what drives you)

Your team:

In our agile operating model, crews are aligned to larger products and services, fulfilling client needs and encompass multiple autonomous pods. You’ll be working in the Client Document & Records Management Stream in one of our focused on a product pod in Singapore aligned to eCOMMS & Transaction Archiving & Records Migration Crew

Your expertise:

• 5 years+ experience in IT engineering and application development
• Know-how of agile development practices (Scrum, XP, Kanban, etc.)
• Experience in integrating 3rd party software into an enterprise environment
• Working experience on enterprise e-comms archiving, compliance, e-discovery solutions such as ZL Tech, Shield
• Experience in managing globally spread resources and knowing about possibly related cultural aspects
• Rational and analytical approach to problem solving, issue investigation and resolution
• Strong analytical, problem-solving, and synthesizing skills (you know how to figure stuff out)
• Strong written and verbal communication skills in English, and the desire to work as part of a global team